Help & Support
Find answers to common questions, or get in touch — we're here to help.
Frequently asked questions
What is Rider's Route?+
Rider's Route is a community and route app for motorcyclists. Discover and share the best riding roads, record your rides with GPS, manage your garage, and connect with other riders.
Is Rider's Route free?+
Yes. Rider's Route is free to download on Google Play, and it will be free on the App Store too.
Which devices are supported?+
Rider's Route is built for iOS and Android. The Android app is live on Google Play; the iOS app is coming soon.
How do I record a ride?+
Start a ride in the app and it records your route, distance, speed and elevation using your phone's GPS. Your rides are saved to your profile.
How do routes work?+
Browse routes created and rated by the community. Filter by location, category, difficulty and style, save your favourites, and ride them with the app.
How do I delete my account and data?+
Use the Account & Data Deletion form below to request deletion of your account and associated data.
I forgot my password — how do I get back in?+
Reset it in the app under Sign in › Forgot password, or use the password reset form below if you can't open the app at all. Either way you'll get an email with a link that is valid for one hour.
Still need help?
Email us at contact@ridersroute.app or use the contact form and we'll get back to you as soon as we can.
Reset your password
Locked out? Reset your password here and we'll email you a link to choose a new one. Use this when you can't do it in the app — a new phone, a fresh install, or a link that didn't open.
Reset your passwordAccount & Data Deletion
You can request deletion of your Rider's Route account and its associated data (your profile, rides, routes and uploaded photos) at any time. Submit the form below and we'll process your request within 30 days. Some records may be retained where required by law.
Go to Account & Data Deletion